October 14, 2013 - Minneapolis, Minnesota
Former Vice President of an award winning outsource call center service agency, Corey Kotlarz, opens up a call center outsourcing brokerage and consulting firm called Outsource Consultants.
After nearly 20 years in the call center industry serving as Vice President of New Business Development, Kotlarz has gained the experience and expertise to start his own brokerage and consulting firm. He is helping companies save time, find the "best fit" call center, and reduce costs when switching or selecting a new call center outsourcing partner.
"My focus is to clearly understand the key call center outsourcing objectives of my clients and match them with the call center or BPO company that best meets their specific requirements. These requirements could be language, location, industry expertise, price, call type specialization, and many more." says Kotlarz.
Outsource Consultants works with clients looking to reduce costs, increase ROI, and enhance CSAT scores by leveraging highly specialized call centers in the Untied States, near-shore, and offshore markets. Their experience includes working with clients in many industries such as: telecom, wireless, education, non-profit, healthcare, direct response television, financial services, retail, and more. Kotlarz has experience providing startups and Fortune 500 clients with call center outsourcing needs assessments and strategy to assist them in meeting their goals.
About Outsource Consultants:
Outsource Consultants is a FREE call center referral and advisory firm that helps companies find the best call center and BPO outsourcing solutions to meet their outsourcing requirements. Outsource Consultants uses a consultative approach that enables them to find the best call center aligned with each company's goals and objectives as well as assist companies in managing their outsourced and/or in-house contact center needs. Outsource Consultants' mission is to help provide the best customer experience for customers and achieve business objectives in the most cost effective and quality driven fashion. As a leader in both domestic and international call center outsourcing consulting, Outsource Consultants will match companies in many different industries with the best call centers from around the world.