Outsource Consultants' Blog

10 Customer Experience Mistakes Businesses Are (Still) Making – Vitaliy Verbenko

Social.jpg

While online shopping has made purchasing products fast and easy while eliminating face-to-face interaction, people still expect excellent customer service. In a world where Facebook and Twitter are at people’s fingertips, companies should be prepared to deliver customer service online in addition to their brick-and-mortar locations. Despite this fact, many companies still fall behind on delivering online customer service. The Amity article “10 Customer Experience Mistakes Businesses Are (Still) Making” by Vitaliy Verbenko presents examples of customer service mistakes that your company can’t afford to make.

To read the full article, please click the link below:

10 Customer Experience Mistakes Businesses Are (Still) Making – Vitaliy Verbenko

 

Screen_Shot_2015-01-20_at_2.12.35_PM

If you're interested in outsourcing with a social media contact center, we can help at no charge!

Outsource Consultants are call center experts with over 20 years of outsourcing industry experience that have spent thousands of hours vetting and analyzing the strengths and specializations of the industry-leading contact centers. Let us help you find the contact center that best fits your requirements.

Learn More 

Get a Free Call Center Cost Proposal!

Phone: 888-766-4482
Email: ckotlarz@Outsource-Consultants.com

FOLLOW US for relevant and up to date information regarding the call center industry.

  • Outsource Consultants, LLC Google+
  • Outsource Consultants, LLC Twitter
  • Outsource Consultants, LLC LinkedIn
  • Outsource Consultants, LLC Blog RSS Feed
  • Outsource Consultants, LLC Facebook
  • Outsource Consultants, LLC Manta

Download Our Guide to Help You Find the Best Fit Outsource Call Center Partner!

RFP_Template_Book_cover

Download Now

Download Our Top 10 Checklist: Key Areas to Consider when Selecting An Outsource Call Center Partner!

Top_10_Checklist_Book_cover


 
Download White Paper
 

Newsletter

Recent Articles

Categories