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10 Customer Service Skills You Need to Crush Your Competition #INFOGRAPHIC – Flavio Martins

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Competition between companies is a major part of man businesses. While marketing and sales are important factors in winning over customers, the biggest department to gaining people’s loyalty to your company is customer service. The article “10 Customer Service Skills You Need to Crush Your Competition” by Flavio Martins gives an infographic that lists and explains the top customer service skills:

  1. Knowledge of the product
  2. Attentiveness
  3. Appropriate communication
  4. Patience
  5. Empathy
  6. Honesty
  7. Adaptability
  8. Work Ethic
  9. Self-control
  10. Responsibility

To read the full article, click the link below:

10 Customer Service Skills You Need to Crush Your Competition #INFOGRAPHIC – Flavio Martins



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