“Outsourcing eliminates jobs! Outsourcing leads to poor customer service!”
You’ve probably heard those opinions before, perhaps you have those opinions yourself. While it’s true that there have been misuses of outsourcing that have led to job cuts and poor customer service, outsourcing can greatly benefit a company if done correctly. Cost-saving is only one benefit of outsourcing, but it should not be the single reason your company uses it. There are three other benefits of outsourcing, such as the creation of more capacity, the allowance of focus on core capabilities and the generation of savings to re-invest in the company. The article “3 Benefits to Outsourcing, if Done Correctly” by Elliot Markowitz, contributing editor for The VAR Guy, discusses these benefits in more detail. To read the full article, click the link below:
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