Outsource Consultants' Blog

Churn be Gone! 5 Ways to Kill Off High Churn Rates – Amy Clark

reduce SaaS churnSaaS producing some challenges? Don’t get too down about it, this is to be expected with all the technological upgrades and changes these days. One big problem companies have with SaaS is with churn (customers cancelling subscriptions). 70% of companies have a churn rate of 10% or less, so if your churn rate is higher, that is something you should be concerned about. The ICMI article “Churn be Gone! 5 Ways to Kill Off High Churn Rates” by Amy Clark can get you started in the right direction for reducing your churn. Clark delivers five tactics that have been proven to reduce churn:

  1. Reward Loyalty
  2. Cancel Renewal Charges
  3. Show Confidence in Your Product
  4. Show Your Marketing Flair
  5. Stay Cognizant of Market Competition

To read the full article, please click the link below:

Churn be Gone! 5 Ways to Kill Off High Churn Rates – Amy Clark

 

Screen_Shot_2015-01-20_at_2.12.35_PM

If you're interested in outsourcing with a call center, we can help at no charge! Fill out the form for a FREE call center cost proposal.

Outsource Consultants are call center experts with over 20 years of outsourcing industry experience that have spent thousands of hours vetting and analyzing the strengths and specializations of the industry-leading call centers. Let us help you find the call center that best fits your requirements.

Learn More  

Get a Free Call Center Cost Proposal!

Phone: 888-766-4482
Email: ckotlarz@Outsource-Consultants.com

FOLLOW US for relevant and up to date information regarding the call center industry.

  • Outsource Consultants, LLC Google+
  • Outsource Consultants, LLC Twitter
  • Outsource Consultants, LLC LinkedIn
  • Outsource Consultants, LLC Blog RSS Feed
  • Outsource Consultants, LLC Facebook
  • Outsource Consultants, LLC Manta

Download Our Guide to Help You Find the Best Fit Outsource Call Center Partner!

RFP_Template_Book_cover

Download Now

Download Our Top 10 Checklist: Key Areas to Consider when Selecting An Outsource Call Center Partner!

Top_10_Checklist_Book_cover


 
Download White Paper
 

Newsletter

Recent Articles

Categories