Many people measure “greatness” by the number of big things you’ve accomplished. Doug Sandler argues that greatness is achieved over time by doing the little things consistently at a high level. But how do you know what to focus on consistently? Sandler’s article, “Exemplary Service is About Crossing the Line, Again and Again” discusses five pillars to focus on for your business model and in daily life. These five areas are:
To read the full article, please click the link below:
If you're interested in outsourcing with a call center, we can help at no charge!
Outsource Consultants are call center experts with over 20 years of outsourcing industry experience that have spent thousands of hours vetting and analyzing the strengths and specializations of the industry-leading call centers. Let us help you find the call center that best fits your requirements.