The next few years will prove to be fruitful for the marriage of BPO and the healthcare industry. According this article by Kelly Gooch, the healthcare BPO outsourcing market is set to grow at an annual rate of 6% and will reach $9 billion within the next 5 years. This growth is due to numerous factors, including cloud technology, the use of social media for communication between medical staff and patients, and the outsourcing of healthcare human resources.
To read the article and learn the details of this development, please click the link below:
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