One of the keys to having a successful relationship with your customers is to create trust. While you always want to have a good image, reputation, and kindness towards your customers, creating trust is a major factor in developing customer loyalty. The article “How to Create Customer Trust” by Shep Hyken gives five key steps to take in order to achieve a high level of trust from your customers, and in turn, earn their loyalty. To read the full article, click the link below:
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