Most companies want to deliver excellent customer service. They do their best to delight their customers, attempting to fix any problems they have. Unfortunately, many companies fail to repair the customer service issues, which ultimately hurts their business. Wouldn't it be nice if somebody could just tell you which problems you should fix to turn things around? Fortunately, the article "11 Customer Service Fixes A Consultant Would Make At Your Company (And How To Do Them Yourself)" by Micah Solomon has just the advice you're looking for!
To read the Forbes article, click the link below:
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