Outsource Consultants' Blog

Spring Cleaning Your Contact Center - Neldi Rautenbach (Synthetix)

globe-call-center-1Abstract

It’s crucial to ensure that your contact center is up-to-date with your company. Some of the things you should do to assist your contact center include: maintaining your website for proper communication standards, ensuring that you provide your customers with all channels communication (phone, mail, email, social media, etc.), and encouraging and following-up with your contact center agents to make sure that they are on board with your company’s goals and culture. The article “Spring Clean Your Contact Centre” by Neldi Rautenbach (Synthetix) explains these ideas and more. To read this article, click the link below:

"Spring Clean Your Contact Centre" - Neldi Rautenbach (Synthetix)

 

Screen_Shot_2015-01-20_at_2.12.35_PM

If you're interested in outsourcing with a contact center, we can help at no charge!

Outsource Consultants are contact center experts with over 20 years of outsourcing industry experience that have spent thousands of hours vetting and analyzing the strengths and specializations of the industry-leading contact centers. Let us help you find the contact center that best fits your requirements.

Learn More

 

Get a Free Call Center Cost Proposal!

Phone: 888-766-4482
Email: ckotlarz@Outsource-Consultants.com

FOLLOW US for relevant and up to date information regarding the call center industry.

  • Outsource Consultants, LLC Google+
  • Outsource Consultants, LLC Twitter
  • Outsource Consultants, LLC LinkedIn
  • Outsource Consultants, LLC Blog RSS Feed
  • Outsource Consultants, LLC Facebook
  • Outsource Consultants, LLC Manta

Download Our Guide to Help You Find the Best Fit Outsource Call Center Partner!

RFP_Template_Book_cover

Download Now

Download Our Top 10 Checklist: Key Areas to Consider when Selecting An Outsource Call Center Partner!

Top_10_Checklist_Book_cover


 
Download White Paper
 

Newsletter

Recent Articles

Categories