Outsource Consultants' Blog

Don't Ask What's in it for the Company, Ask What's in it for Employees – Gal Rimon

351048-38329-36-292x162.jpg

Whenever a company is getting ready to implement new software (cloud, auto dialer, etc.), the focus is often on ROI. However, sometimes the focus should be shifted towards the betterment of your employees’ work-life and how the software will benefit them. The ICMI article “Don't Ask What's in it for the Company, Ask What's in it for Employees” by Gal Rimon gives six lessons learned from using software that makes employees happier and more productive. These lessons are:

  1. It's not just about work-life balance, it's about work lives as well
  2. It's not about monitoring, it's about motivation
  3. It's not about employee attrition, it's about employee experience
  4. Employees know – More learning is more earning
  5. Mastery and good teamwork trump competition any day
  6. Kill the cubicle, physically and virtually 

To read about these lessons in detail, please click the link below:

Don't Ask What's in it for the Company, Ask What's in it for Employees – Gal Rimon

 

Screen_Shot_2015-01-20_at_2.12.35_PM

If you're interested in outsourcing with a call center, we can help at no charge!

Outsource Consultants are call center experts with over 20 years of outsourcing industry experience that have spent thousands of hours vetting and analyzing the strengths and specializations of the industry-leading call centers. Let us help you find the call center that best fits your requirements.

 Learn More

Get a Free Call Center Cost Proposal!

Phone: 888-766-4482
Email: ckotlarz@Outsource-Consultants.com

FOLLOW US for relevant and up to date information regarding the call center industry.

  • Outsource Consultants, LLC Google+
  • Outsource Consultants, LLC Twitter
  • Outsource Consultants, LLC LinkedIn
  • Outsource Consultants, LLC Blog RSS Feed
  • Outsource Consultants, LLC Facebook
  • Outsource Consultants, LLC Manta

Download Our Guide to Help You Find the Best Fit Outsource Call Center Partner!

RFP_Template_Book_cover

Download Now

Download Our Top 10 Checklist: Key Areas to Consider when Selecting An Outsource Call Center Partner!

Top_10_Checklist_Book_cover


 
Download White Paper
 

Newsletter

Recent Articles

Categories