When a person starts a company, they normally have an idea of how they want to do business and how they want to interact with their customers. As a result of this, there’s not one definitive approach for how companies should approach customer service. Everybody wants to do things their own way and carve out their own niche, but there are certain statements that every company’s customer service employees should avoid using completely. In this Forbes article, Micah Solomon discusses seven phrases that should be avoided when talking to customers. To read the article, click the link below:
Seven Customer Service Phrases that Companies Never Use – Micah Solomon
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