The Philippines have had call centers since the early 1990’s, but it wasn’t until the past ten years that the industry really started booming in the region. The article from ASEAN Briefing, “The Philippines: The New BPO Capitol of the World?” by Fernando Vidaurri, covers the following topics in explaining some of the ways that the Philippines has become successful in the BPO world:
- An English-Speaking and Highly-Educated Workforce
- Business Incentives
- Internet Connectivity
- Future Outlook
To read the full article, click the link below:
The Philippines: The New BPO Capitol of the World? - Fernando Vidaurri
