Contact centers may be moving to virtualization for their software, but virtualizing their people causes some hesitation. SearchCRM recently posted an article about in-house call centers versus virtual agents. A summary of that article is below:
888-766-4482
- Home
- About
- Find the Best Call Center
- Services
- Inbound Call Center Services
- Outbound Call Center Services & Telemarketing Services
- Call Center Consulting
- Answering Services
- Live Chat Support
- Cloud-based Call Center Software
- Social Media Customer Service
- Outsourced Email Services
- Business Process Outsourcing Services (BPO)
- Interactive Voice Response Services (IVR)
- Fulfillment Services
- Industries
- Contact
- Blog
